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Privacy Policy

How we collect, use and protect your personal information

Our Commitment to Privacy

Orthopaedics 360 is committed to protecting the privacy of all individuals whose personal information we handle. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information including your name, contact details (phone, email, address), and health-related information when you:

How We Use Your Information

Personal information collected is used to:

We do not sell, rent, or trade your personal information to third parties.

Health Information

Health information is sensitive personal information under the Privacy Act. We collect and handle health information only as necessary for providing healthcare services, and in accordance with applicable laws.

Website Analytics

Our website may use analytics tools (such as Google Analytics) that collect anonymised data about visitor behaviour. This information does not identify individual users and is used only to improve the website.

Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification, or disclosure. Electronic records are stored securely with appropriate access controls.

Access and Correction

You have the right to request access to personal information we hold about you and to request corrections if the information is inaccurate. To make such a request, contact us at contact@orthopaedics360.com.au.

Complaints

If you believe we have not handled your personal information in accordance with the Privacy Act, you may lodge a complaint with us at the contact address above. If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always available on our website.

Last updated: January 2026